Customer Support Manager
Orn Vacations · Bengaluru · onsite · Posted 35d ago
₹60.0K - ₹1.2L PA8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Manage and lead the Customer Support team.
Handle customer queries, complaints, and escalations.
Coordinate with Sales, Operations, Ticketing, and other teams.
Monitor team performance, TAT, SLA, and customer satisfaction.
Handle customer queries, complaints, and escalations.
Coordinate with Sales, Operations, Ticketing, and other teams.
Monitor team performance, TAT, SLA, and customer satisfaction.
Sourced from naukri
Skills
Customer Experience ManagementCustomer ExperienceCustomer EngagementCustomer Life Cycle ManagementCustomer Retentioncustomer satisfactionCRM Strategy