Customer Support Manager
Techgen Cyber Solution · Pune · onsite · Posted 43d ago
₹6.5L - ₹9.5L PA4–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The role is responsible for managing high-performing support teams across Voice, Email, Chat and digital channels, ensuring exceptional customer experiences while driving operational efficiency, service quality and continuous process improvement.
8–10 years of experience in Customer Support.
Minimum 3 years of experience managing customer support teams.
Upto 10LPA
Required Candidate profile
Bachelor's degree in Business Administration, Commerce, Management or a related discipline.8–10 years of experience in Customer Support.
Minimum 3 years of experience managing customer support teams.
Perks and benefits
Five Days.3 pm to 1 am .Upto 10LPA
Sourced from naukri
Skills
customer satisfactionCustomer Support