Customer Support Manager - GSP Loans - Mumbai
Hdfc Bank · Mumbai · onsite · Posted 30d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Role -: The role of Customer Service Manager - GSP Loans will be responsible for performance & productivity on multiple actionable for Identified Govt Loan Schemes:
- Daily calling to support for New applications, existing sanctioned cases not disbursed etc.
- Daily calling and follow up with applicants for various Government Loan schemes, brief on the scheme and check for customers interest in availing the loan
- Follow up calls for customers Not Contactable for Not Interested
- Daily calling and follow up on Sanctioned cases but not disbursed.
- Assisting customer on the Digital journey to process end to end of loan application.
- Co ordination for reward and recognition to Business channels, MIS support etc.
Sourced from naukri
Skills
customer satisfactionBanking ProductsFinance knowledgeCommunication Skillsdata analysis
About HDFC Bank

Hdfc Bank
Banking
214.5k+
employees
1994
32 years old
Mumbai, Maharashtra
India
About
HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai.
Industries
BankingFinancial ServicesMedia & Entertainment / PublishingInsuranceNBFC
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