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    Job · 18854273

    Hdfc Bank logo

    Customer Support Manager - GSP Loans - Mumbai

    Hdfc Bank · Mumbai · onsite · Posted 30d ago

    Undisclosed1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Role -: The role of Customer Service Manager - GSP Loans will be responsible for performance & productivity on multiple actionable for Identified Govt Loan Schemes:

    1. Daily calling to support for New applications, existing sanctioned cases not disbursed etc.
    2. Daily calling and follow up with applicants for various Government Loan schemes, brief on the scheme and check for customers interest in availing the loan 
    3. Follow up calls for customers Not Contactable for Not Interested 
    4. Daily calling and follow up on Sanctioned cases but not disbursed.
    5. Assisting customer on the Digital journey to process end to end of loan application.
    6. Co ordination for reward and recognition to Business channels, MIS support etc.

    Sourced from naukri

    Skills

    customer satisfactionBanking ProductsFinance knowledgeCommunication Skillsdata analysis

    About HDFC Bank

    Hdfc Bank logo

    Hdfc Bank

    Banking

    214.5k+

    employees

    1994

    32 years old

    Mumbai, Maharashtra

    India

    About

    HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai.

    Industries

    BankingFinancial ServicesMedia & Entertainment / PublishingInsuranceNBFC

    Employee ratings

    52,395 reviews

    3.8/ 5

    Culture

    3.6

    Career growth

    3.1

    Work-life

    3.5

    Employees rate it well for

    Salary4311Work Life Balance4044Work Culture3573Work Environment2502Job Security2352

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    Customer Support Manager - GSP Loans - Mumbai · waiting for your command