Customer Support Lead _ Fintech Operations
INDI IT SOLUTIONS · Hyderabad · onsite · Posted 43d ago
₹3.0L - ₹4.2L PA3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
- Lead and supervise customer support agents.
- Manage Smartflo calls.
- Monitor call quality.
- Handle escalations.
- Prepare MIS reports.
- English, Hindi & Telugu, plus additional languages preferred.
Sourced from naukri
Skills
Customer Support & Call HandlingHindiEnglishTeluguMIS ReportingTeam Leadership / Management
About INDI IT SOLUTIONS
INDI IT SOLUTIONS
IT Services & Consulting
75
employees
2010
16 years old
Mohali, Punjab
India
₹5.1L PA avg
Avg at INDI IT SOLUTIONS
₹3L – ₹4.2L PA
This role
About
Provides innovative web solutions, leveraging extensive industry experience to deliver timely results for businesses and end-users.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.8/ 5
Culture
4.6
Career growth
4.6
Work-life
4.6
Employees rate it well for
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