Customer Support | JobHai | InfoEdge | Noida | Freshers

Key Responsibilities:-

* Handle inbound calls and queries from recruiters and jobseekers.

* Understand customer concerns and provide appropriate solutions.

* Assist recruiters with job posting, candidate search, and platform-related queries.

* Assist jobseekers with job search, applications, and profile-related queries.

* Ask relevant questions to understand customer requirements.

* Maintain accurate records of customer interactions in CRM.