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    Job · 10874582

    CHENNAI · INTERNSHIP

    customer support Intern

    CaratLane - A Tata Product logo

    CaratLane - A Tata Product

    Chennai · onsite · Posted 71d ago

    Sourced fromNaukri
    Undisclosed0–1 yrsinternshipChennai

    About a minute. You'll make an account on the way through.

    agent · working

    • Read this posting0.8s
    • Found the form on Naukri · 6 questions to answer1.0s
    • Decided the answers for all of them3.2s
    • Tailor your résumé to this role
    • Waiting for you

    Section · 01

    About this role

    Knowledge


    English & Hindi (spoken) must and any other regional language in addition (optional)


    Fresher : Strong communication, Computers


    KRA/KPI


    Communicate with the customers via calls / chats / emails.

    Understanding customers concerns and resolving all their queries

    Following up on pending cases

    Ability to retain the customer ( Money back and cancellation )

    Coordinating with internal departments (backend and stores)

    Sourced from naukri

    Section · 02

    Skills

    customer satisfactionCommunication Skills

    Section · Company

    About CaratLane - A Tata Product

    CaratLane - A Tata Product logo

    CaratLane - A Tata Product

    Jewellery

    2.3k+

    employees

    2008

    18 years old

    Chennai, Tamil Nadu

    India

    ₹5.8L PA avg

    Avg at CaratLane - A Tata Product

    About

    India’s first omni-channel jewellery brand - selling modern, everyday jewellery

    Industries

    JewelleryInternet

    Employee ratings

    0 reviews

    4.1/ 5

    Employees rate it well for

    Skill Development41Overall Company41

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    customer support Intern · waiting for your command