Customer Support - Institutional Sales Professional

Responsibilities

• Handling Customer Queries via different channels.
• Handling High Value transactions from Institutions and getting it processed.
• Reporting and processing of inflow and outflow of funds.
• Coordination with Branches, KYC Team & RTA.
• Making sure emails are handled/ resolved in a timely manner.
• Keep track of day-to-day mails received and reply to them within TAT.

Qualification & Experience

• Experience Required: 2+ Years of relevant experience in the Mutual Fund Industry.
• Graduate/ Should be NISM Certified.
• Should have good communication skills.

Job Location

Job Location: Mumbai