Customer Support Executive

Urgent Hiring | Customer Support Executive | Hyderabad

Immediate Joiners Required!

We are hiring enthusiastic and customer-focused Customer Support Executives for our Hyderabad location. We have openings for both Domestic and International Voice Processes. If you have excellent communication skills and are looking to start or grow your career in the BPO industry, this is an excellent opportunity.

Job Title

Customer Support Executive (Domestic & International Process)

Location

Hyderabad

Salary

2 LPA 3 LPA (CTC)
Salary will be offered based on interview performance, communication skills, and overall suitability for the role.

Eligibility Criteria

• Graduate candidates only (Any stream)
• Freshers and experienced candidates are welcome to apply.
• Immediate joiners will be preferred.
• Candidates should possess strong interpersonal and communication skills.

Language Requirements

• Fluent English communication is mandatory.
• Fluent Hindi communication is mandatory.
• Candidates must be confident while interacting with customers.

Process Details

Domestic Process

• 6 Days Working
• Rotational Week Off
• Voice Support

International Process

• 5 Days Working
• Rotational Shifts
• Rotational Week Off
• Voice Support

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and concerns within the defined timelines.
• Provide accurate information regarding products, services, and company policies.
• Maintain a positive and professional attitude during customer interactions.
• Record customer interactions accurately in the CRM system.
• Escalate unresolved issues to the concerned department whenever required.
• Ensure customer satisfaction by providing quality service.
• Follow company policies, quality standards, and compliance guidelines.
• Meet daily productivity, attendance, and quality targets.
• Maintain confidentiality of customer information.
• Work collaboratively with team members and supervisors.

Required Skills

• Excellent verbal communication skills in Hindi and English.
• Good listening and interpersonal skills.
• Customer-centric approach with problem-solving ability.
• Basic computer knowledge and typing skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.
• Flexible to work in rotational shifts (for International Process).

Why Join Us?

• Attractive salary package.
• Performance-based incentives.
• Professional and supportive work environment.
• Career growth opportunities.
• Paid training provided.
• Easy selection process.
• Immediate joining opportunity.

How to Apply

Contact HR Aradhna: [phone removed]

Urgent Hiring | Customer Support Executive | Kolkata

Immediate Joiners Required!

We are hiring Customer Support Executives for our Kolkata location. Openings are available for both Domestic and International Processes. We are looking for energetic and customer-oriented candidates with good English communication skills.

Job Title

Customer Support Executive (Domestic & International Process)

Location

Kolkata

Salary

1.5 LPA 2.5 LPA (CTC)

Salary will depend on communication skills, interview performance, and experience.

Eligibility Criteria

Undergraduate and Graduate candidates can apply.

Freshers and experienced candidates are welcome.

Immediate joiners are preferred.

Candidates should have a positive attitude and willingness to learn.

Language Requirements

Good English communication is mandatory.

Basic Hindi communication is preferred.

Strong verbal communication and customer-handling skills.

Work Schedule

Rotational shifts

Domestic and International Process openings available

Immediate joining required

Key Responsibilities

Handle customer queries through voice support.

Provide timely and effective solutions to customer concerns.

Maintain high levels of customer satisfaction.

Update customer information accurately in the system.

Escalate complex issues to the appropriate team whenever necessary.

Maintain professionalism during every customer interaction.

Follow quality guidelines and company policies.

Achieve daily productivity and quality targets.

Coordinate with internal teams for quick issue resolution.

Build a positive relationship with customers.

Required Skills

Good spoken English communication.

Customer service orientation.

Basic computer knowledge.

Good listening and analytical skills.

Ability to work under pressure.

Team player with a positive attitude.

Quick learner and adaptable.

Benefits

Attractive salary package.

Performance incentives.

Growth opportunities.

Professional work environment.

Paid training.

Easy selection process.

Immediate joining.

How to Apply

Contact HR Aradhna: [phone removed]