{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Executive","description":"

*Hiring SOS Agent Zomato (Escalation Specialist) | Work From Office*

*Location - Head office Gurugram
*Work Mode:* Hybrid (Work From Office)
*Role:* SOS Agent Escalation Specialist
*Employment Type:* Full-Time
*Salary:* Up to 36,000

*Language Requirement:*
• English + Hindi + Telugu (Mandatory)
• Candidate must be fluent in all three languages

*About the Role:*
• Handle high-priority and sensitive customer cases
• Resolve issues related to safety concerns, theft and harassment
• Coordinate with internal teams for quick resolutions
• Provide professional and empathetic customer support

*Who Can Apply?*
• Graduate or equivalent qualification
• 14 years of Customer Support experience
• Excellent communication skills required
• Candidates must be fluent in Telugu, Hindi & English

*Benefits:*
• Hybrid Work Model
• Career Growth Opportunities
• Competitive Salary Package

*Interested candidates can share their resume on:

Ankita
9219053242

","datePosted":"2026-07-07T00:00:00.000Z","validThrough":"2026-09-05T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"5153431"},"url":"https://myjobb.ai/jobs/customer-support-executive/5153431","directApply":false,"hiringOrganization":{"@type":"Organization","name":"FirstMeridian Business Services","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/11637558.gif","sameAs":"https://www.firstmeridian.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gurugram","addressRegion":"Haryana","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":300000,"maxValue":450000,"unitText":"YEAR"}}}