{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Executive","description":"

CRIF is a global leader in credit bureau services, business information systems, and credit and risk management solutions to support banks and financial institutions, insurance companies, telecommunication, utilities and general businesses in every phase of the customer relationship cycle. From strategic planning to the final acquisition and management of the client's portfolio.
CRIF also allows consumers to access their credit information and assists them in making more secure decisions in credit and real estate markets.

1. All Grievance cases to be handles in given TAT

2. Respond to the mails as per TAT

3. Hands-on experience in handling queries and escalations

At least 3 years of experience with customer support and escalations with a bank or an NBFC or BFSI domain.

Strong problem-solving skills

Excellent communication skills

Banking/BFSI domain experience preferred

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