{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Executive","description":"

Intrested Candidates can share their resume on 8796322996 or email your resume at Mriduldobhal@policybazaar.com

Job Description:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Role & Responsibilities:

- Handle customer inquiries via phone, email .

- Provide detailed information about our products and services.

- Assist customers in making informed decisions about their insurance needs.

- Maintain accurate records of customer interactions and transactions.

- Resolve customer complaints in a professional and timely manner.

- Collaborate with team members to improve customer satisfaction.

Requirements:

- Experience: 0-5 years in customer service or sales.

- Excellent communication and interpersonal skills.

- Ability to handle high-pressure situations and resolve conflicts effectively.

- Basic computer skills.

- Strong problem-solving abilities and attention to detail.

- Bachelor's degree in any field.

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