{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Executive","description":"

Job Descripton for Customer Care Executive Mumbai (Andheri) Office.
CALLING PROFILE

Who can Apply :
- Candidate with Good communication skills
- Knowledge of call handling, phone etiquette's & Basic Email writing skills
- Fluent in English, Hindi languages
- Basic knowledge of Excel ( Vlook-up, Pivot )
- HSC completed can apply, however Graduation will be preferred.
- Minimum 6months - 1 year of experience in customer service background.
- Experience of customer care / Logistics will be an added advantage.
- Immediate joiner will be preferred
- Strictly western line candidates only

Key Responsibilities:
- Make Outbound calls to Customer - Provide Information, collect required information from customers in Shipping and Delivery or Return related concerns.
- Tracking and reporting delayed shipment on Courier Website.
- Follow up with Courier team for Delivery
- Maintain Customer Records and Manage Database
- 150 200 outbound calls to be made daily
- No Targets, No Sales, Laptop & Phone will be provided by the company.
- 6 days Work from Office.

Perks and benefits

Health insurance, Provident fund, Maternity benefits in mediclaim policy, Maternity leaves, Paternity leaves","datePosted":"2026-06-29T00:00:00.000Z","validThrough":"2026-08-28T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4485047"},"url":"https://myjobb.ai/jobs/customer-support-executive/4485047","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Snapmint Credit Advisory","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vc25hcG1pbnQtY3JlZGl0LWFkdmlzb3J5LW9yaWdpbmFsLmpwZw.webp","sameAs":"https://snapmint.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":100000,"maxValue":350000,"unitText":"YEAR"}}}