Customer Support Executive

Role & responsibilities

• Provide timely assistance, and ensure a smooth service experience for customers and partners.
• Maintain professional and courteous communication with all stakeholders.
• Work closely with field operations, housekeeping, facilities management, and waste collection teams.
• Coordinate on issues related to missed collections, improper waste segregation, collection delays, and service quality.

Preferred candidate profile

• Excellent communication and interpersonal skills.
• Patient, empathetic, and approachable.
• Good organisational skills and attention to detail.
• Basic understanding of waste management, source segregation, and sustainability practices will be an added advantage.