Customer Support Executive

Key Responsibilities:-

• Handle inbound voice-based customer interactions.
• Assist with bookings, modifications, cancellations, rebooking's, and refunds.
• Deliver timely and accurate resolutions.
• Adhere to quality, compliance, and process standards.
• Collaborate with Team Leaders, SMEs, and support teams.
• Maintain customer data confidentiality.

Eligibility Criteria:-

• Undergraduate and Graduate candidates can apply. (No Freshers)
• Minimum 6 months of Customer Service, BPO, Contact Center, Travel, Airline, or OTA experience.
• Strong communication and customer handling skills.
• SHL Score: C1 and above.

• Customer Support Expert (Voice Process - Travel Support) Noida
• 5 Days Working with 10 hours shift | Rotational Shifts & Weekly Offs
• Cab Facility Provided in odd hours
• Rounds: HR, Ops and SHL and client round

For more info-

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