Customer Support Executive
Manohar Filaments · Not specified · onsite · Posted 1d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handling and ensure customer database in safe condition.
- Dealing with sales queries and ensure customer gets proper feedback until the loop closes
- Working closely with the costing team to prepare the quote and match the price at its best beneficial for both customer and company.
- Follow up of orders from sales team until the material deliver to customer.
- Update ERP system on order tracking and provide necessary report to management.
- Weekly and monthly reports generation from ERP and present to management on sales turn over.
- Keep tracking the shipments and orders and provide input to production and marketing manager.
- Follow-up with sales director and management for any approvals.
- Finally ensure 100% OTD by keep motivating the team and provide prior information by foreseeing the challenges.
Sourced from naukri
Skills
Customer SupportEmail SupportClient SupportEmail WritingCustomer Relationship
About Manohar Filaments

Manohar Filaments
Fashion & Textile
205
employees
1986
40 years old
Delhi/NCR, Delhi
India
₹3.5L PA avg
Avg at Manohar Filaments
About
The company's history has been more than 20 years in the making from the earliest days of making printed labels to now becoming one of the few vertically integrated companies in India. Manohar Filaments is a company that not only dyes, weaves yarns and tapes, but also specializes in woven and printed labels, heat transfers, badge embroideries, narrow fabrics, belts, packaging, hangtags, price tickets, corrugated and non-corrugated boxes.Continuous innovation & rapid transformation have been the main focus throughout Manohar Filaments' history. The company traces its roots from its first established facility in 1986 until today. We have not stopped striving to be the very best.Committed to industry improvements, both socially & environmentally, Manohar Filaments provides creative solutions, excellent communication, quick deliveries and flexibility with emphasis on being customer centric whether it is regional or global. Our local and international clients know Manohar Filaments will not fail in providing them with excellent branding items for their business growth.
Industries
Fashion & Textile
Employee ratings
10 reviews
3.8/ 5
Culture
3.0
Career growth
3.0
Work-life
3.2
Employees rate it well for
Skill Development38Overall Company38
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