Customer Support Executive

|| HIRING ALERT ||

Hello job seekers,

We are currently hiring for Customer Support Executives.

Note: Shining stars don't charge any fees in exchange of job opportunities.

Location: Lucknow

Qualification: Graduation mandatory.

Experience: Fresher & Experienced.

Salary: Up to 17k to 22k ctc+ bonus.

Roles and Responsibilities

• Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner.
• Provide accurate information about products/services to customers through effective communication skills.
• Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
• Maintain records of all interactions with customers using CRM software (e.g. Salesforce).
• Collaborate with internal teams to resolve complex customer complaints.

Interested candidates can apply or contact for further details.

Muskan([phone removed])

Best Regards,

Shining stars ITPL.

HR Executive.