Customer Support Executive

International Customer Support

- Experience: Minimum 6 months

- Location: Noida

- Work Mode: Work From Office

- Working Days: 5 Days a Week

- Shifts: Rotational

- Cab: Both-side cab facility

- Salary: 3.5-5.25LPA Based on Experience and Additional benefits.

Key Responsibilities

- Handle customer queries and concerns through call/chat professionally.

- Provide clear, step-by-step resolutions to customers.

- Maintain a positive and customer-centric communication style.

- Ensure high customer satisfaction and service quality.

- Maintain accurate records of customer interactions.

- Identify customer requirements and provide appropriate solutions.

- Adapt quickly to new processes, tools, and technologies.

- Follow defined processes, quality standards, and compliance guidelines.

- Manage multiple chats efficiently while maintaining accuracy.

Required Skills

- Excellent verbal and written English communication.

- Good typing speed and accuracy.

- Strong grammar, comprehension, and sentence formation.

- Good customer-handling and problem-solving skills.

- Strong attention to detail.

- Ability to multitask and work under pressure.

- Positive, polite, and professional approach.

Interview Details

Walkin -

Date- 27-Oct-26

Timing- 10:30 - 2 PM

Address- Tech Mahindra, Basement area, Tower C, Embassy Business Park, Noida 62, Uttar Pradesh.

POC

Aditi - [phone removed]

Paras - [phone removed]