Customer Support Executive

Responsibilities

• Handle customer queries through calls and chat support.
• Resolve customer concerns promptly and professionally.
• Guide users on how to use the platform effectively.
• Provide accurate information about services and features.
• Build and maintain positive customer relationships.
• Contribute to customer satisfaction and retention.

Qualifications

• Graduate or fresher with an interest in customer service and client interaction.
• Strong verbal and written communication skills.
• Ability to understand and resolve customer queries effectively.
• Eagerness to learn and grow in a fast-paced environment.
• Proactive, positive, and professional attitude.
• Ability to work efficiently as part of a team.

Skills

• communication skills
• confidence
• customer support
• interpersonal skills
• problem solving skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.