Customer Support Executive

Roles and Responsibilities

• Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
  
• Handle customer complaints in a professional manner, escalating issues when necessary to ensure timely resolution.
  
• Maintain accurate records of all interactions with customers using our CRM system.
  
• Collaborate with internal teams to resolve complex customer issues and improve overall satisfaction ratings.
  

Desired Candidate Profile

• Excellent communication skills (verbal & written).
• Fluent English