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    Job · 21453081

    REMOTEFULLTIME

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Remote · remote · Posted 2d ago

    Sourced fromNaukri
    ₹1.5L - ₹2.0L PA0–5 yrsfulltimeRemote

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    Section · 01

    About this role

    Hello Job Seekers,

    Greetings from Shiningstars ITPL.


    Note- We do not take any charges in the exchange of job placement from the candidates.


    We are currently hiring for Customer Support Executive - Work From Home for Multinational BPO Company.


    Mode of work: Remote


    Salary: Up to 18k -19k ctc + incentives


    Qualification: Graduate & Undergraduate.

    Experience: Fresher & Experienced.


    Requirements

    1. Laptop processor should be i5 i7 or ryzen5 ryzen7
    2. Stable wifi connection
    3. Power backup
    4. Headset.

    Roles and Responsibilities

    • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
    • Handle inbound customer calls with empathy and professionalism, addressing their needs promptly and efficiently.
    • Utilize problem-solving skills to troubleshoot issues and provide effective solutions to customers.
    • Maintain accurate records of all interactions with customers using CRM software or other tools.

    Interested candidates can apply and contact for further details.

    Shalini([phone removed])

    Thanks & Regards,

    Shalini Singh

    HR Executive

    Shiningstars ITPL






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    Section · 02

    Skills

    Customer ServiceSemi VoiceCustomer SupportcseEnglishCustomer CareDomesticSolving QueriesCustomer HandlingChatemailBPO HiringCallingicseCommunication SkillsFreshervoicebpoinboundvoice processTelecallingBlended Process

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

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