Customer Support Executive

Roles and Responsibilities :

• Provide exceptional customer support to clients through calls.
• Handle international customer inquiries and resolve issues in a timely and professional manner.
• Work closely with internal teams to ensure seamless resolution of complex customer complaints.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 0-2 years of experience in an International BPO environment.
• Excellent communication skills for handling international voice calls.
• Ability to work on night shifts (rotating schedules).
• Basic computer knowledge for navigating CRM systems.