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    Job · 21408376

    NOIDA · FULLTIME

    Customer Support Executive

    COOX

    COOX

    Noida · onsite · Posted 2d ago

    Sourced fromNaukri
    ₹2.5L - ₹3.5L PA0–5 yrsfulltimeNoida

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    Section · 01

    About this role

    Role & Responsibilities:


    • Managing end to end bookings,service and operations
    • Responsible for supply generation by onboarding and training new partners
    • Responsible for enrichment and constant supply of partner for the area assigned
    • Handling customer queries and complaints in a timely manner
    • Call potential partners to explain business product and service offerings
    • Coordinate with clients, vendors and supply team
    • Working with other department to improve the product and the process of the company
    • Define and analyze metrics and KPIsto efficiently track progress


    Preferred Candidate Profile


    • Rewards, Incentives & Bonuses
    • Special Meals & Food Trials
    • Startup Exposure
    • Full of Learnings


    Other Details:


    • Need people who are energetic, confident and street smart
    • Great communication and soft skills
    • Foodies are preferred

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    Section · 02

    Skills

    Customer Experience ManagementCustomer Experienceinterpersonal skillsoperational riskBusiness AnalysisCustomer RelationshipCommunication SkillsCustomer Support OperationsRisk AnalysisPartner Support

    Section · Company

    About COOX

    COOX

    COOX

    Internet

    50

    employees

    2019

    7 years old

    Noida, Uttar Pradesh

    headquarters

    ₹3.4L PA avg

    Avg at COOX

    ₹2.5L – ₹3.5L PA

    This role

    About

    COOX is India’s leading platform from where you book professional cooks, chefs, bartenders, waiters for house parties. It has served 1 Lakh people in 15+ cities and built a network of 3,000 partners.

    Industries

    Internet

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.5

    Career growth

    3.5

    Work-life

    3.5

    Employees rate it well for

    Work-Life Balance39Company Culture38

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