NOIDA · FULLTIME
Customer Support Executive

COOX
Noida · onsite · Posted 2d ago
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₹2.5L - ₹3.5L PA0–5 yrsfulltimeNoida
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Section · 01
About this role
Role & Responsibilities:
- Managing end to end bookings,service and operations
- Responsible for supply generation by onboarding and training new partners
- Responsible for enrichment and constant supply of partner for the area assigned
- Handling customer queries and complaints in a timely manner
- Call potential partners to explain business product and service offerings
- Coordinate with clients, vendors and supply team
- Working with other department to improve the product and the process of the company
- Define and analyze metrics and KPIsto efficiently track progress
Preferred Candidate Profile
- Rewards, Incentives & Bonuses
- Special Meals & Food Trials
- Startup Exposure
- Full of Learnings
Other Details:
- Need people who are energetic, confident and street smart
- Great communication and soft skills
- Foodies are preferred
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Section · 02
Skills
Customer Experience ManagementCustomer Experienceinterpersonal skillsoperational riskBusiness AnalysisCustomer RelationshipCommunication SkillsCustomer Support OperationsRisk AnalysisPartner Support
Section · Company
About COOX

COOX
Internet
50
employees
2019
7 years old
Noida, Uttar Pradesh
headquarters
₹3.4L PA avg
Avg at COOX
₹2.5L – ₹3.5L PA
This role
About
COOX is India’s leading platform from where you book professional cooks, chefs, bartenders, waiters for house parties. It has served 1 Lakh people in 15+ cities and built a network of 3,000 partners.
Industries
Internet
Employee ratings
10 reviews
3.7/ 5
Culture
3.5
Career growth
3.5
Work-life
3.5
Employees rate it well for
Work-Life Balance39Company Culture38
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