MUMBAI · FULLTIME
Customer Support Executive

Innoitus
Mumbai · onsite · Posted 4d ago
Sourced from
Undisclosed3–6 yrsfulltimeMumbai
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Section · 01
About this role
- Handle customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customer complaints.
- Collaborate with internal teams to enhance customer satisfaction.
- Develop and maintain strong relationships with customers through regular follow-ups.
- Identify and escalate complex issues to senior team members when necessary.
- Maintain accurate records of customer interactions and resolutions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Servicecrm softwarecustomer satisfactionCustomer SupportcrmCustomer ComplaintsCommunication Skillsvoice process
Section · Company
About Innoitus

Innoitus
Recruitment
19
employees
Bangalore / Bengaluru, Karnataka
India
₹10L PA avg
Avg at Innoitus
About
Innoitus prides itself on frugal design thinking, a systematic approach to problem-solving. The company believes that empathy and observation of customers are essential for designing effective solutions that meet their needs.
Industries
Software Product
Employee ratings
10 reviews
2.8/ 5
Culture
3.3
Career growth
2.6
Work-life
4.3
Employees rate it well for
Work-Life Balance36Work Satisfaction33
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