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    Job · 21313591

    MUMBAI · FULLTIME

    Customer Support Executive

    Innoitus

    Innoitus

    Mumbai · onsite · Posted 4d ago

    Sourced fromNaukri
    Undisclosed3–6 yrsfulltimeMumbai

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    Section · 01

    About this role


    • Handle customer inquiries and resolve issues professionally.
    • Provide timely and effective solutions to customer complaints.
    • Collaborate with internal teams to enhance customer satisfaction.
    • Develop and maintain strong relationships with customers through regular follow-ups.
    • Identify and escalate complex issues to senior team members when necessary.
    • Maintain accurate records of customer interactions and resolutions.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer Servicecrm softwarecustomer satisfactionCustomer SupportcrmCustomer ComplaintsCommunication Skillsvoice process

    Section · Company

    About Innoitus

    Innoitus

    Innoitus

    Recruitment

    19

    employees

    Bangalore / Bengaluru, Karnataka

    India

    ₹10L PA avg

    Avg at Innoitus

    About

    Innoitus prides itself on frugal design thinking, a systematic approach to problem-solving. The company believes that empathy and observation of customers are essential for designing effective solutions that meet their needs.

    Industries

    Software Product

    Employee ratings

    10 reviews

    2.8/ 5

    Culture

    3.3

    Career growth

    2.6

    Work-life

    4.3

    Employees rate it well for

    Work-Life Balance36Work Satisfaction33

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