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    Job · 21147283

    MUMBAI · FULLTIME

    Customer Support Executive

    Equentis Wealth Advisory Services Pvt Ltd

    Equentis Wealth Advisory Services Pvt Ltd

    Mumbai · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹3.2L - ₹4.8L PA1–5 yrsfulltimeMumbai

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    Section · 01

    About this role

    Job Description: Customer Service Executive

    • Handle customer queries via phone, email, and chat.
    • Resolve customer complaints professionally and promptly.
    • Provide accurate information about products and services.
    • Maintain customer records and follow up when required.
    • Ensure customer satisfaction and a positive customer experience.

    Requirements:

    • Good communication and interpersonal skills.
    • Basic computer knowledge.
    • Problem-solving ability and a customer-focused attitude.
    • Prior experience is an advantage.


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    Section · 02

    Skills

    Customer Retentioncustomer satisfactionCustomer SupportIssue ResolutionAfter Sales ServiceQuery ResolutionComplaint HandlingCalls HandlingComplaintsEscalation Management

    Section · Company

    About Equentis Wealth Advisory Services

    Equentis Wealth Advisory Services Pvt Ltd

    Equentis Wealth Advisory Services Pvt Ltd

    Financial Services

    530

    employees

    2009

    17 years old

    Mumbai, Maharashtra

    India

    ₹7.1L PA avg

    Avg at Equentis Wealth Advisory Services

    ₹3.3L – ₹4.8L PA

    This role

    About

    Equentis Wealth Advisory offers non-discretionary equity investment guidance and research, addressing investor challenges of fear and greed in the equity market.

    Industries

    Financial Services

    Employee ratings

    10 reviews

    3.1/ 5

    Culture

    2.0

    Career growth

    1.8

    Work-life

    2.0

    Employees rate it well for

    Compensation & Benefits32Skill Development32

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