MUMBAI · FULLTIME
Customer Support Executive

Equentis Wealth Advisory Services Pvt Ltd
Mumbai · onsite · Posted 6d ago
Sourced from
₹3.2L - ₹4.8L PA1–5 yrsfulltimeMumbai
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Section · 01
About this role
Job Description: Customer Service Executive
- Handle customer queries via phone, email, and chat.
- Resolve customer complaints professionally and promptly.
- Provide accurate information about products and services.
- Maintain customer records and follow up when required.
- Ensure customer satisfaction and a positive customer experience.
Requirements:
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Problem-solving ability and a customer-focused attitude.
- Prior experience is an advantage.
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Section · 02
Skills
Customer Retentioncustomer satisfactionCustomer SupportIssue ResolutionAfter Sales ServiceQuery ResolutionComplaint HandlingCalls HandlingComplaintsEscalation Management
Section · Company
About Equentis Wealth Advisory Services

Equentis Wealth Advisory Services Pvt Ltd
Financial Services
530
employees
2009
17 years old
Mumbai, Maharashtra
India
₹7.1L PA avg
Avg at Equentis Wealth Advisory Services
₹3.3L – ₹4.8L PA
This role
About
Equentis Wealth Advisory offers non-discretionary equity investment guidance and research, addressing investor challenges of fear and greed in the equity market.
Industries
Financial Services
Employee ratings
10 reviews
3.1/ 5
Culture
2.0
Career growth
1.8
Work-life
2.0
Employees rate it well for
Compensation & Benefits32Skill Development32
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