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    Job · 20645375

    BENGALURU · FULLTIME

    Customer Support Executive

    ITMC Systems

    ITMC Systems

    Bengaluru · onsite · Posted 12d ago

    Sourced fromNaukri
    Undisclosed0–4 yrsfulltimeBengaluru

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    Section · 01

    About this role

    JOB DESCRIPTION:

    Required Skills: Excellent voice communication, customer handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.


    Key Responsibilities:


    • Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
    • Deliver timely, accurate and professional customer service; document contact topics and actions in tools.
    • Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards

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    Section · 02

    Skills

    Customer SupportInternational Voice ProcessInternational BPOvoicebpoinbound

    Section · Company

    About ITMC Systems

    ITMC Systems

    ITMC Systems

    Management Consulting

    120

    employees

    2016

    10 years old

    Dallas, Texas

    United States of America

    ₹4.9L PA avg

    Avg at ITMC Systems

    About

    ITMC Systems is a global technology services provider headquartered in Parsippany, New Jersey, with a presence in the USA, Canada, India, and other countries. The company specializes in enterprise solutions across software development, AI and data engineering, cloud infrastructure, IT consulting, and digital transformation. With a client base spanning industries such as banking, healthcare, manufacturing, technology, telecom, oil and gas, and insurance, ITMC Systems has established itself as a trusted partner for businesses seeking to innovate and scale through technology.The company's mission is to empower organizations by providing tailored technology solutions that drive business growth and enhance operational efficiency. ITMC Systems offers a comprehensive range of services, including staffing, staff augmentation, business process outsourcing, data center services, IT field services, and recruitment process outsourcing. Their client-centric approach, combined with a global delivery model and deep industry expertise, enables them to deliver customized solutions that meet the unique challenges of each client.

    Industries

    Management Consulting

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    4.0

    Career growth

    3.8

    Work-life

    3.9

    Employees rate it well for

    Company Culture40Overall Company40

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