BENGALURU · FULLTIME
Customer Support Executive

ITMC Systems
Bengaluru · onsite · Posted 12d ago
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Section · 01
About this role
JOB DESCRIPTION:
Required Skills: Excellent voice communication, customer handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.
Key Responsibilities:
- Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
- Deliver timely, accurate and professional customer service; document contact topics and actions in tools.
- Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards
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Section · 02
Skills
Section · Company
About ITMC Systems

ITMC Systems
Management Consulting
120
employees
2016
10 years old
Dallas, Texas
United States of America
₹4.9L PA avg
Avg at ITMC Systems
About
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Employee ratings
10 reviews
Culture
4.0
Career growth
3.8
Work-life
3.9
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