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    Job · 20162573

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 18d ago

    ₹2.0L - ₹3.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers,


    We are hiring for Customer Support Executive


    Location : Lucknow


    Eligibility;

    Any Undergraduate/Graduate/Freshers/Experience


    Shifts;

    Rotational shifts And Rotational Week offs

    6 Days of working


    Salary;

    Fresher; Up to 18k CTC with 3k Quarterly bonus+ Incentives

    Experience; Up to 27 K CTC with 3k Quarterly bonus+ Incentives


    Roles and Responsibilities

    • Handle customer queries and complaints through calls, emails, and chats.
    • Provide accurate information and timely solutions to customer issues.
    • Maintain customer records and update interactions in the CRM system.
    • Coordinate with internal teams to resolve complex customer concerns.
    • Follow up with customers to ensure complete issue resolution and satisfaction.
    • Maintain professional communication and meet customer service targets.

    Interested Candidates can connect with :

    HR Ashika : [phone removed]

    HR Aadya : [phone removed]


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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseSolving QueriesDomestic BPOInbound CallsFresher HiringCustomer HandlingcsaTelecallericseCommunication Skillsbpovoice processVoice SupportTelecallingBpo VoiceCommunicative EnglishContact Center Operations

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command