Customer Support Executive

Hi Job-Seekers!!!

Greetings from Shining stars ITPL!!!

Note- Shining stars ITPL does not charge any amount for any other job opportunities.

Hiring Customer Support Executive (Voice) | Lucknow Location |

Position : Customer Support Executive

Eligibility: Any Undergraduate (Freshers can apply)

Salary : 1.75 LPA-2.5 LPA (Based on last drawn salary)

Work Requirements

• Excellent communication skills
• Strong customer-handling ability
• Willingness to work in rotational shifts
• 6 days working with rotational weekly off
• Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

• Respond to customer queries through phone, and social platforms
• Assist customers with product/service information, troubleshooting, and navigation
• Manage customer concerns with empathy and professionalism
• Aim for first-contact resolution to enhance customer satisfaction
• Identify opportunities to upsell or cross-sell relevant services
• Suggest process improvements and contribute to overall customer experience

How to Apply For interview alignment or queries, please contact: Vahida Khan - [phone removed]

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