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    Job · 20044165

    Tech Mahindra logo

    Customer Support Executive

    Tech Mahindra · Noida · onsite · Posted 20d ago

    ₹3.8L - ₹4.5L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    Resolve international customer queries over chat

    interact with customers for resolving billing issues

    identify and assess customer needs to achieve satisfaction



    Preferred candidate profile

    should have at least 1 year international bpo experience in chat process

    minimum 12th Pass

    be comfortable with rotational and night shifts

    good English communication skills


    Perks and benefits

    Both side cabs

    Incentives


    Contact: Sania


    Call OR WhatsApp [phone removed]


    Email [email removed]



    Sourced from naukri

    Skills

    Customer ServiceInternational Chat ProcessCustomer RetentionUK ProcessCustomer HandlingLive ChatUS ProcessInternational BPOnon voice processTyping SpeedWeb ChatChat ProcessBlended Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.8L – ₹4.5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Customer Support Executive · waiting for your command