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    Job · 19885988

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 21d ago

    ₹2.2L - ₹3.2L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,


    Please note we do not charge any fees in exchage of job opportunities.


    1. Profile- Customer Support Executive

    Location- Noida (Sector 63)

    Salary-

    Fresher- upto 21k CTC

    Experienced- upto 27k CTC (Graduate Experience)


    2. Profile- Customer Support Executive + Upselling


    Location- Noida(Sector 62)

    Sector 62- Graduate Experienced

    Salary- upto 24k in hand + Incentives


    Location- (Sector 127)

    Fresher- upto 20k CTC + Incentives

    Experienced- upto 24k CTC + Incentives


    For Sector 127, No BCA or Btech candidates


    Role & responsibilities :

    • Understand customer needs and recommend relevant products, services, or upgrades.
    • Identify upselling and cross-selling opportunities during customer interactions.
    • Explain product features, benefits, pricing, offers, and upgrades effectively.
    • Convert service interactions into potential sales while maintaining a positive customer experience.
    • Handle customer objections and use effective persuasion and negotiation techniques to drive conversions.

    Interested candidates can connect on [phone removed](HR Pragya).


    Regards,

    HR Pragya

    ShiningstarsITPL


    #customersupport #customerservice #customersuccess #customerservicejobs #bpojobs #BPOHiring #Voiceprocess #inboundprocess #domesticBPO #upselling #salesandupselling #crossselling #insidesales #telesales #salesexecutive #jobopening #Noidajobs #salesskills #customerservicejobs #Noidahiring #jobvacancy #salesjobs #immediatehiring #domesticBPO

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportDomestic VoicecseInbound ProcessSolving QueriesDomestic BPOCustomer HandlingDomestic ProcessCommunication Skillsbpoinboundvoice processVoice SupportTelecallingBpo VoiceOutbound Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.3L – ₹3.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command