Customer Support Executive

Company Name: Tech Mahindra

Location: Pune, Yerwada

Role: Customer support Associate

Qualifcation: Graduation is not required

Salary: Freshers upto 3.5 LPA

:Experience upto 6.5 LPA with 1 yrs of experience required and 30% hike on last CTC

Roles and Responsibilities

• Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  
• Handle international voice process calls with a focus on providing accurate information and resolving issues promptly.
  
• Work closely with internal teams to ensure seamless communication and issue resolution.
  

Desired Candidate Profile

• 0-1 year of experience in BPO industry (voice process).
  
• Excellent communication skills in English language
  
• Ability to work flexible shifts including night shifts.
  
• HR SHIVAM Contact Number:[phone removed]