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    Job · 19691168

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Bengaluru · onsite · Posted 23d ago

    ₹1.8L - ₹3.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring for Bengaluru Location


    Hello Job Seekers!!!

    We are currently looking for a candidate who possess excellent communication skills in English and Hindi and be passionate about assisting customers by resolving their queries.


    Position: Customer Support Executive

    Location: Bengaluru ( Kudlu Gate and Shivajinagar )

    Salary: 22k - 25k CTC ( Apprentice up to 21k in-hand)


    Eligibility

    • Freshers are welcome to apply.
    • Graduates/ Fresher with strong communication skills can be considered.
    • Excellent spoken English , Hindi and interpersonal skills.
    • Strong customer-handling and problem-solving abilities.
    • Basic computer knowledge and good typing skills.
    • Candidates who are customer-centric, adaptable and eager to learn are preferred.

    Roles & Responsibilities

    • Handle customer inquiries via phone ,e-mail or chat in a professional manner.
    • Resolve customer concerns and provide accurate information.
    • Record customer interactions and update relevant information in the system.
    • Ensure timely follow-up and resolution of customer concerns

    Interested candidates can share their updated resume on [phone removed] ( Aadya )


    #CustomerSupport#fresher#Communcationskills#VoiceProcess#hindi#ResolvingQueries#Graduate#Bangalore#customerhandling#inboundcalls#bpo#customercare#cse#blendedprocess#voicesupport#hiring#Englishspeaking#undergrad#goodcommunicationskills

    Sourced from naukri

    Skills

    Customer ServiceSemi VoicecseHindiSolving QueriesInbound CallsCustomer HandlingDomestic ProcessKPOCustomer RelationshipCommunication Skillsbpovoice processTelecallingBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Support Executive · waiting for your command