Customer Support Executive

Hiring: Voice Process Executive

Location: Noida

Experience: Minimum 1 Year

Qualification: Graduation Mandatory

Shift: General Shift 9:00 AM to 6:30 PM

Working Days: 6 Days a Week

Week Off: Sunday

Key Responsibilities:

- Handle inbound/outbound customer calls professionally and resolve customer queries effectively.

- Communicate clearly with customers and provide accurate information regarding products/services.

- Maintain a high level of customer satisfaction through effective communication and problem-solving.

- Record and update customer information and call details accurately in the system.

- Follow company processes, quality standards, and assigned targets

Requirements:

- Minimum 1 year of experience in a Voice/Customer Service process.

- Graduation is mandatory.

- Excellent verbal communication and interpersonal skills.

- Good listening, problem-solving, and customer-handling abilities.

- Candidates should be comfortable working from the Noida location.