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    Job · 19515696

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 23d ago

    ₹1.8L - ₹2.5L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers


    Greetings!

    We are hiring for CUSTOMER SUPPORT EXECUTIVE (BPO)


    Customer Support Executive

    • Salary: Up to 25,000 In-Hand
    • Work Location: Work From Office (LUCKNOW)
    • Working Days: 6 Days a Week
    • Working Hours: 9 Hours per Day
    • Shift: Rotational Shift
    • Week Off: Rotational

    Job Responsibilities:

    • Handle customer queries and provide appropriate solutions.
    • Resolve customer issues professionally and within the required timelines.
    • Maintain a positive and professional interaction with customers.
    • Coordinate with internal teams whenever required to resolve customer concerns.
    • Maintain accurate records of customer interactions and updates.
    • Follow company policies, processes, and quality standards.
    • Ensure a good customer experience through effective communication and timely resolution.

    Candidate Requirements:

    • Good communication skills.
    • Customer-focused and professional approach.
    • Ability to work in rotational shifts.
    • Comfortable working from office.
    • Freshers and experienced candidates can apply, depending on process requirements.

    Interested Candidates can connect and Share CV on this:

    Uroos Khan

    [phone removed]


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    Sourced from naukri

    Skills

    Customer ServicequeryCustomer SupportcseCustomer CareQuery HandlingDomesticInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer QueriesCustomer HandlingDomestic Processbpovoice processVoice SupportTelecallingDomestic Calling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command