Customer Support Executive
SVG Express Services · Remote · remote · Posted 23d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Resolve complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Continuously update knowledge of products and services to provide accurate information.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer software and technology.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer Supportanalytical thinkingExpress.jsCommunication SkillsCommunication And Interpersonal Skills
About SVG Express Services

SVG Express Services
BPO
1001-5000
employees
2002
24 years old
Jaipur
India
₹3.1L PA avg
Avg at SVG Express Services
About
SVG Express Services was established in year 2002. It all began with the setting up of two offices in Jaipur. The overwhelming response from clients , was not just a dream come true, but the fruits of an early realization and recognition of the tremendous potential that the Rajasthan state offered in terms of market size. It was the foresight and dynamism of the Founder Chairman and Managing Director, Mr. Dinesh Choudhary which created a spring board for the organization to catapult into what it is today – Rajasthan’s Largest Telecom , Banking & E-Governance Service Provider, SVG capable of optimally satisfying the communications needs of its clients. "The carefully balanced combination of knowledge of the local conditions, the innovative approach to communications, and the experience in work in national partnerships.
Provides comprehensive Telecom & Banking, public relations ,public affairs, E-Governance services,Current Employees / Associates : 3000,Operating in the Rajasthan, Gujarat and Uttrakhand, willing to expend in north India.
Unique and creative solutions that meet the clients’ expectations not only by realizing the clients’ business objectives, but particularly by our strict adherence to the ethical principles of public relations.Specialization Of Digitization in E-Governance , Telecom & banking Projects,ontinuous search for opportunities beyond the agreed communications and business objectives,Creative approaches to the clients’ special needs in order to find unique and tailored communications solutions,Team work based on the implementation of progressive communications disciplines,Professional quality of services provided by a highly motivated team,Courage and readiness to communicate on behalf of client in crisis.,Strong technological background,24/7 availability.
Industries
BPO
Employee ratings
10 reviews
3.9/ 5
Culture
4.2
Career growth
3.3
Work-life
4.0
Employees rate it well for
Overall Company39Company Culture37
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