Customer Support Executive
Coversure · Mumbai · onsite · Posted 23d ago
₹3.0L - ₹5.4L PA1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage customer queries via phone, email & chat
* Ensure high CSAT through timely resolutions
* Collaborate with teams on upselling opportunities
* Drive client retention & success
Perks and benefits
Provident fundSourced from naukri
Skills
Customer EngagementCustomer Retentioncustomer satisfactionCustomer SupportHindiEnglishUpsellingSolving QueriesClient SuccessCustomer ManagementClient RetentionCustomer AcquisitionQuery Resolution