Customer Support Executive
Monika Lambora · Mumbai · onsite · Posted 23d ago
₹3.0L - ₹4.0L PA0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Multi-Channel Support: Handle 2–3 live customer chats simultaneously
- Public Feedback Management: Monitor and respond to customer queries and public
feedback
- Customer Satisfaction Ownership: Maintain high CSAT and
minimize DSAT
- Public Feedback Management: Monitor and respond to customer queries and public
feedback
- Customer Satisfaction Ownership: Maintain high CSAT and
minimize DSAT
Sourced from naukri
Skills
Customer RetentionCustomer SupportProduct SupportCustomer Relationship