Customer Support Executive

We Are Hiring !!

Fresher can apply !!

Kindly contact k[email removed] or DM On [phone removed].

Roles and Responsibility :-

Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc

Identify customer needs and service accordingly

Update internal database with information about technical issues and useful discussions with customers

Co-ordination with other internal teams/departments to provide customer resolution to query or request

Inform customers about new features and functionalities and Promote digital channels of service

Timely Follow up with customers to ensure their queries and technical issues are resolved

Maintain customer centricity at the core of all transactions

Support a positive work place environment adhering to organizational policies