Customer Support Executive
Fraganote · Delhi · onsite · Posted 27d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
2–3 years of D2C customer support experience with strong communication skills. Hands-on in email, WhatsApp, calls & social media support, order management, NDR/RTO, refunds, replacements, escalations, and CRM tools like Freshdesk/Zendesk.
Sourced from naukri
Skills
CSATCustomer EngagementCustomer Retentioncustomer satisfactionCustomer SupportProduct SupportClient RetentionEscalation Management