Customer Support Executive
TP · Gurugram · onsite · Posted 26d ago
₹2.0L - ₹4.0L PA0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job descriptionRoles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate complex issues to senior management.
- Collaborate with internal teams to improve processes and procedures.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in Microsoft Office and other software applications.
- Ability to adapt to new technologies and systems quickly.
- Strong attention to detail and organizational skills.
- Graduate or Undergraduate degree.
- Experience/Fresher both can apply.
Shifts & Benefits
5 Days working,
Rotational shifts with Rotational week offs,
Both side Cab Facility
HR Details:- Prabhsimran Singh
[email removed]
[phone removed]
Sourced from naukri
Skills
International Chat ProcessExcellent Communication In EnglishUpsellingInternational Voice ProcessInternational BPO