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    Job · 19100108

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 28d ago

    ₹1.0L - ₹3.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    IMMEDIATE HIRING CUSTOMER SUPPORT EXECUTIVE

    Location: Lucknow
    Profile: Customer Support Executive
    Salary: 12,000 – 17,000 In-Hand
    Working: 6 Days a Week
    Shift: Rotational Shifts
    Experience: Freshers & Experienced Candidates Both Can Apply
    Joining: Immediate Joiners Preferred
    Increment: Performance-based increment after 3 months

    Job Highlights

    Easy & Fast Selection Process
    Immediate Joining
    Freshers Welcome
    Experienced Candidates Can Apply
    Good Growth Opportunities
    Performance-Based Increment After 3 Months
    Supportive Work Environment
    Attractive In-Hand Salary

    Job Responsibilities

    • Handle customer queries through calls/chat/email as per process requirements.
    • Provide accurate information and appropriate solutions to customers.
    • Maintain professional and polite communication with customers.
    • Understand customer concerns and resolve issues efficiently.
    • Follow company processes, guidelines, and quality standards.
    • Maintain proper records of customer interactions.
    • Coordinate with internal teams whenever required.
    • Ensure a positive customer experience.

    Eligibility

    • Freshers and experienced candidates are welcome.
    • Good communication skills in English are required.
    • Candidates should have basic computer knowledge.
    • Candidates must be comfortable working in rotational shifts.
    • Candidates should be ready to work 6 days a week.
    • Immediate joiners will be preferred.

    Who Can Apply?

    Freshers looking for their first job
    Candidates with customer support/BPO experience
    Candidates looking for immediate employment
    Candidates comfortable with rotational shifts
    Candidates with good English communication skills

    Interested Candidates – Apply Now!

    HR: Aradhna
    [phone removed]

    Call/WhatsApp HR Aradhna to apply.
    Mention “Customer Support – Lucknow” while contacting HR.

    Limited openings – Immediate hiring!

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseDomestic Voice ProcessCustomer CareBpo Customer ServiceInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer Handlingbpovoice processVoice SupportTelecallingBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command