Customer Support Executive
Incubil Services · Noida · onsite · Posted 30d ago
₹1.2L - ₹3.6L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Resolve complaints promptly
* Maintain high NPS scores through excellent service
* Manage customer queries via phone & email
* Meet KPIs for call volume, resolution time & CSAT
Perks and benefits
Over time allowance, Employee state insurance, Provident fundSourced from naukri
Skills
Customer SupportDomestic Voice ProcessHindiEnglishCustomer CareDomestic Processvoice processInbound Customer ServiceInbound Voice ProcessBpo VoiceOutbound Process