Customer Support Executive

Role & responsibilities

• Handle customer queries through phone calls, emails, chat, and other communication channels.
• Understand customer concerns and provide accurate and timely solutions.
• Resolve customer complaints professionally while maintaining a positive attitude.
• Provide information about products, services, processes, pricing, and policies.
• Follow up with customers on unresolved issues until proper closure.
• Escalate complex or technical issues to the appropriate internal team.

Preferred candidate profile

Good communication skill ,convincing power and sales ability ,target achievement , interpersonal skills