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    Job · 18305048

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 34d ago

    ₹1.2L - ₹2.2L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,

    Greetings from Shining Stars ITPL!


    Note- We do not take any charges in the exchange of job placement from the candidates.


    We are hiring for Customer Support Executive for a Multinational BPO!


    Location-Lucknow (Hazratganj)


    Language Required - English & Nepali


    Salary Up to 17K ctc & 13K in hand with Quarterly bonus upto 2k


    • Any UG / Graduate can apply.
    • Freshers / Experience are welcome.
    • Good communication skills in English & Nepali

    Shift Details

    • Shift: Rotational Shifts
    • Work Schedule:6 days working per week
    • Rotational week off

    Key Responsibilities

    • Handle inbound/outbound customer calls professionally.
    • Resolve customer queries via voice, email, and chat.
    • Provide accurate information and timely issue resolution.
    • Maintain quality standards and achieve productivity targets.
    • Record customer interactions accurately in the system.
    • Follow company policies and process guidelines

    Interested candidate can connect on [phone removed] (Shalini)



    Thanks & Regards,

    Shalini Singh

    HR Executive

    Shiningstars ITPL





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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseEnglishCustomer CareCcaDomesticInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer HandlingCallingNepaliCommunication Skillsvoicebpoinboundvoice processVoice SupportTelecallingBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.3L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command