Customer Support Executive
Trucredentials Technologies · Gurugram · onsite · Posted 34d ago
₹2.4L - ₹4.2L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage customer queries via phone calls
* Maintain high call quality & resolution rate
* Handle escalated issues promptly
* Meet KPIs related to CSAT & AHT
* Collaborate with teams on process improvements
Perks and benefits
Provident fund, Health insuranceSourced from naukri
Skills
Customer SupportOutbound CallingEnglishCustomer QueriesEscalationsvoice processCalls HandlingCommunicative English