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    Job · 18262446

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 34d ago

    ₹1.5L - ₹2.5L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Hello Job Seekers,


    We are currently hiring for Multiple positions at Noida location. The candidate should possess excellent communication skills in English and be passionate about assisting customers by resolving their queries.


    Job Role: Customer Support Executive


    Location: Noida

    Salary : 18k-22k CTC

    Working : 6 days


    Eligibility Criteria

    • Freshers are welcome to apply.
    • Graduates/Undergraduates / 12TH pass / Fresher with strong communication skills can be considered.
    • Excellent spoken English and interpersonal skills.
    • Strong customer-handling and problem-solving abilities.
    • Basic computer knowledge and good typing skills.
    • Candidates who are customer-centric, adaptable and eager to learn are preferred.

    Key Responsibilities

    • Handle customer inquiries via phone,e-mail or chat in a professional manner.
    • Resolve customer concerns and provide accurate information.
    • Record customer interactions and update relevant information in the system.
    • Ensure timely follow-up and resoluiton of customer concerns


    Interested candidates can share their updated resume on

    HR Aadya-[phone removed]

    HR Ashika-[phone removed]



    #CustomerSupport#fresher#Communcationskills#VoiceProcess#ResolvingQueries#Graduate#Noida#customerhandling#inboundcalls#bpo#icse#customercare#cse#blendedprocess#voicesupport#hiring#cbse#Englishspeaking#undergrad#goodcommunicationskills

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseCustomer CareCcaBpo Customer ServiceSolving QueriesDomestic BPOFresher HiringCustomer HandlingDomestic ProcessicseCustomer RelationshipCommunication SkillsbpoinboundISCvoice processChat ProcessVoice SupportBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Support Executive · waiting for your command