Customer Support Executive
TP · Kolkata · onsite · Posted 34d ago
₹2.5L - ₹3.5L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query. Responsibilities:
- Handling customer inquiries and resolving issues
- Providing product/service information to customers
- Meeting and exceeding customer satisfaction
Requirements:
- Minimum 12th pass qualification
- Fresher and experienced both can apply
- Excellent communication and interpersonal skill in English + Hindi/Bengali
- No leave requirement for upcoming 90 days
- Looking for Immediate joiners only
- Aadhaar should be linked with the candidates contact number
Shifts:
- Rotational shift including night shift
- Any 9:30 hour duty time in a day between 04:00PM - 10:30AM
- 5 working days with 2 rotational week off
Perks and Benefits:
- EPFO
- ESIC
- Flexible shifts
- Large Cafeteria
Salary:
20K CTC - 27K CTC
Contact: HR Aarfah - [phone removed]:00PM-07:00PM)
Sourced from naukri
Skills
Customer EngagementCustomer Retentioncustomer satisfactionBpo Customer ServiceInternational Voice Process