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    Job · 18259058

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    Customer Support Executive

    TP · Kolkata · onsite · Posted 34d ago

    ₹2.5L - ₹3.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query. Responsibilities:

    • Handling customer inquiries and resolving issues
    • Providing product/service information to customers
    • Meeting and exceeding customer satisfaction

    Requirements:

    • Minimum 12th pass qualification
    • Fresher and experienced both can apply
    • Excellent communication and interpersonal skill in English + Hindi/Bengali
    • No leave requirement for upcoming 90 days
    • Looking for Immediate joiners only
    • Aadhaar should be linked with the candidates contact number

    Shifts:

    • Rotational shift including night shift
    • Any 9:30 hour duty time in a day between 04:00PM - 10:30AM
    • 5 working days with 2 rotational week off

    Perks and Benefits:

    • EPFO
    • ESIC
    • Flexible shifts
    • Large Cafeteria

    Salary:
    20K CTC - 27K CTC


    Contact: HR Aarfah - [phone removed]:00PM-07:00PM)



    Sourced from naukri

    Skills

    Customer EngagementCustomer Retentioncustomer satisfactionBpo Customer ServiceInternational Voice Process

    Customer Support Executive · waiting for your command