Customer Support Executive
eClerx · Mohali · onsite · Posted 34d ago
About a minute. You'll make an account on the way through.
About this role
Were Hiring | US chat/voice Process | Immediate Joiners Preferred
Looking to kickstart or grow your career in a global environment?
Join eClerx as a Customer Operations Analyst (Voice/ chat Process) and work with international clients!
Position: Customer Operations Analyst (Chat/ voice)
Location: IT Park, Chandigarh (Work from Office)
Shift: Rotational (Evening/Night + Weekends)
What You’ll Do: Handle inbound chats with US customers professionally
Understand customer needs & provide accurate solutions
Resolve queries with empathy & problem-solving skills
Maintain records of customer interactions
Deliver excellent customer experience
Who Can Apply? Freshers & experienced both welcome
Strong English communication skills (mandatory)
Good problem-solving & multitasking ability
Basic computer knowledge (CRM is a plus)
Ready to work from office in Chandigarh
Qualification:
Bachelor’s degree (preferred)
Salary & Perks: In-hand Salary: 23,100/month
Night shift allowance included
Cab/Transport facility
Medical Insurance + Accidental Cover
Referral Bonus up to 7,500
Monthly & Quarterly Incentives
Mobile reimbursement up to 1,000
Paid Leaves + Weekly Offs + Holidays
Why Join Us? Fast career growth
International exposure
Stable & reputed organization
Great work culture
Apply Now – Limited Openings!
Send your CV at:
[email removed]
or for faster response
[phone removed]
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About eClerx

eClerx
IT Services & Consulting
12.2k+
employees
2000
26 years old
Mumbai, Maharashtra
India
₹1L – ₹2.5L PA
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