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    Job · 18245288

    eClerx logo

    Customer Support Executive

    eClerx · Mohali · onsite · Posted 34d ago

    ₹1.0L - ₹2.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Were Hiring | US chat/voice Process | Immediate Joiners Preferred

    Looking to kickstart or grow your career in a global environment?


    Join eClerx as a Customer Operations Analyst (Voice/ chat Process) and work with international clients!


    Position: Customer Operations Analyst (Chat/ voice)


    Location: IT Park, Chandigarh (Work from Office)


    Shift: Rotational (Evening/Night + Weekends)


    What You’ll Do: Handle inbound chats with US customers professionally

    Understand customer needs & provide accurate solutions

    Resolve queries with empathy & problem-solving skills

    Maintain records of customer interactions

    Deliver excellent customer experience


    Who Can Apply? Freshers & experienced both welcome

    Strong English communication skills (mandatory)

    Good problem-solving & multitasking ability

    Basic computer knowledge (CRM is a plus)

    Ready to work from office in Chandigarh


    Qualification:

    Bachelor’s degree (preferred)


    Salary & Perks: In-hand Salary: 23,100/month

    Night shift allowance included

    Cab/Transport facility

    Medical Insurance + Accidental Cover

    Referral Bonus up to 7,500

    Monthly & Quarterly Incentives

    Mobile reimbursement up to 1,000

    Paid Leaves + Weekly Offs + Holidays

    Why Join Us? Fast career growth

    International exposure

    Stable & reputed organization

    Great work culture


    Apply Now – Limited Openings!

    Send your CV at:

    [email removed]

    or for faster response

    [phone removed]


    Sourced from naukri

    Skills

    Spoken EnglishFluentCommunication Skills

    About eClerx

    eClerx logo

    eClerx

    IT Services & Consulting

    12.2k+

    employees

    2000

    26 years old

    Mumbai, Maharashtra

    India

    ₹1L – ₹2.5L PA

    This role

    About

    A Process Management Firm specializing in analytics, data-driven insights, and smart automation serving financial services, telco, retail, fashion, media & entertainment, manufacturing, and tech.

    Industries

    IT Services & Consulting

    Employee ratings

    6,313 reviews

    3.1/ 5

    Culture

    2.9

    Career growth

    2.4

    Work-life

    3.0

    Employees rate it well for

    Salary1111Senior Management730Work Culture620Work Life Balance595Work Environment521

    Find them on

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    Customer Support Executive · waiting for your command