Customer Support Executive
Purview Services, Hyderabad · Pune · onsite · Posted 35d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Resolve complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer software and technology.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer Supportanalytical thinkingUpsellCommunication And Interpersonal Skills
About Purview Services, Hyderabad
Purview Services, Hyderabad
IT Services & Consulting
100
employees
2016
10 years old
Hyderabad/Secunderabad, Telangana
India
₹11.9L PA avg
Avg at Purview Services, Hyderabad
About
We are fastest growing Technology Services and Workforce solutions organization, touching new heights everyday
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.7/ 5
Culture
2.6
Career growth
2.7
Work-life
3.0
Employees rate it well for
Overall Company37Compensation & Benefits36
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