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    Job · 18058444

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 35d ago

    ₹1.5L - ₹2.8L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,

    Greetings from Shining Stars ITPL!


    Note- We do not take any charges in the exchange of job placement from the candidates.


    We are hiring for Customer Support Executive for a Multinational BPO!


    Any UG / Grad / Freshers / Experience can apply.


    Location- Kolkata (Salt Lake)


    Salary Up to 14k ctc, 12k in hand for Freshers


    Salary Up to 19k ctc, 16.5 k in hand Experience


    Quarterly Bonus- 2974

    Shift Details

    • voice & blended
    • Rotational shift (24*7)
    • Cabs facilty in odd hrs
    • 6 days working
    • Rotational week off

    Key Responsibilities

    • Handle inbound/outbound customer calls professionally.
    • Resolve customer queries via voice, email, and chat.
    • Provide accurate information and timely issue resolution.
    • Maintain quality standards and achieve productivity targets.
    • Record customer interactions accurately in the system.
    • Follow company policies and process guidelines

    Interested candidate can connect on [phone removed] (Shalini)


    Thanks & Regards,

    Shalini Singh

    HR Executive

    Shiningstars ITPL






    #bpo #fresher #bpojobs #bpohiring #customerservice #customersupport #bpojobsinkolkata #fresher #fresherhiring #rotationalshift #nightshift #customersuportexecutive #cse #csr #icse #cbse #icse #fresheropenings #english #voice #voicesupport #inbound #inboundcalls #semivoice

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseEnglishCustomer CareDomesticInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer QueriesCustomer HandlingfreshersCallingCommunication Skillsvoicebpoinboundvoice processTelecallingDomestic Calling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command