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    Job · 17922063

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 36d ago

    ₹1.5L - ₹2.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers,


    Mega Hiring for Lucknow location If you have strong English communication skills , this opportunity is for you!


    • Eligibility : Fresher / Experience / Graduate and Undergraduate all are eligible

    • Location: Lucknow
    • Salary: 17K CTC to 21K CTC + Incentives

    • Working Days: 6 Days Working
    • Shifts: Rotational Shifts & Rotational Week Offs

    • Roles & Responsibilities
    • Handle customer queries and provide appropriate resolutions over calls.
    • Maintain professional and effective communication with customers.
    • Understand customer concerns and ensure timely resolution.
    • Meet process-specific quality and performance targets.
    • Maintain a high level of customer satisfaction and service standards.

    Candidate Requirements.


    • Excellent verbal and written communication skills in English.
    • Comfortable working in rotational shifts and rotational week offs.

    If you're interested in this opportunity, kindly share your updated resume or contact me directly on [phone removed] (Aaradhya).


    Best Regards,

    Aaradhya Nigam

    [phone removed]

    HR Executive

    Shining Stars ITPL

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    Sourced from naukri

    Skills

    Customer ServiceSpoken EnglishcseCustomer CareCcaCceInbound ProcessSolving QueriesDomestic BPOCustomer HandlingDomestic ProcessTelecallericsecbseCommunication SkillsbpoISCTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Support Executive · waiting for your command